L5 Direct Consulting, Inc. helps brands do a better job connecting to their customers and clients through relationship marketing. People today are moving away from acquiring “things” and instead gravitating towards experiences. Brands can take advantage of this cultural trend by providing micro-experiences through communications. Even small experiences can create a feeling of relationship that encourages trust and leads to revenue.

L5 Direct’s focus is on end-to-end direct marketing communication strategy. Strategy is channel agnostic and is built on a foundation of business goals and the communications required to succeed. Business goals drive the right audience, messaging, and frequency to ensure messages are relevant and engaging. Direct marketing strategy doesn’t stand alone, but is always integrated across channels and up through the brand’s overarching marketing strategy.

Gretchen Scheiman, CEO, L5 Direct Consulting, Inc.L5 Direct CEO, Gretchen Scheiman

Gretchen is the founder of L5 Direct Consulting, Inc. Gretchen brings nearly 20 years of direct marketing experience to her clients, both B2B and B2C. Her career began at American Express, in the small business services group where she helped launch the group’s first forays into email marketing and online servicing. As each new digital direct channel has become available to marketers, she has guided traditional marketing teams to implement, test and learn so they can take advantage of the new opportunities. She believes that results rule, content is critical, and listening drives the best results.

At L5 Direct, Gretchen focuses on helping brands communicate with people. She enjoys combining audience insights, available content, and CRM expertise to craft strategies that are executable and results-focused.

Gretchen holds an MBA in Marketing and Finance from NYU Stern School of Business. Outside of crafting CRM strategies, she is very busy sailing in the Hudson River with her husband and two boys and supporting her local community through various volunteer efforts.


Digital Marketing
Digital Strategy
P&L Management
Strategy Development & Implementation
Contract Negotiations
Loyalty Marketing
B2C & B2B Marketing
Demand Generation & Direct Response Marketing
Email Marketing / Mobile Marketing / Telemarketing
Social Media Integration, Social CRM
SEM/Corporate Blogging

Speaking Engagements

Gretchen is available to speak at offsites, onsites, and conferences. She is able to field questions about best practices and has experience participating on panels where the objective is to help employees understand divergent industry viewpoints so they can make more informed business decisions going forward.