Why I Hate “Did You Know”

A useless Did You Know fact

I cringe whenever a newsletter makes sense for a brand’s overall communication strategy. Not because I dislike newsletters – they have their place, both online and offline – but because in the ensuing conversation someone always offers the line, “we could have a ‘Did You Know’ section”! A few observations on this: It is best practice to always avoid asking yes/no questions. This one begs a “No, nor do I…

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